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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diana Swinscoe

Diana Swinscoe

October 14, 2024

5  out of  5
rating by Diana Swinscoe
"I have known Kelli for at least 7 years and she is a one of a kind agent ! She truly cares about her customers and she strives for everything to be done with expertise for them 🤗👍You can always feel safe with her as she works very hard for her clients💜"
We responded:
"Thank you so much for your kind words, Diana! I'm grateful for your trust and support over the past 7 years. It's my goal to always provide the best service and care for my customers, and I’m so glad that you feel safe and supported. Your feedback means a lot to me! - Kelli Johnson - State Farm Insurance Agent, Forney, TX "
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Cheryle Larson

September 13, 2024

5  out of  5
rating by Cheryle Larson
"I had the same agent for 35 years. He retired and Kelli took over his agency. She is incredible. We had a claim that was dropped and she took over and when she did things got done! She is very responsive. Kelli even gave me her personal phone number that I could call if needed. She follows up to make sure that things are getting done at the corporate level. She is very customer oriented, and I knew she cared about the damage done to my property. If you need an agent who does what she says she will do then contact Kelli. I rarely ever write reviews. I can also highly recommend Sydney Sorenson. She answers questions on the first call. Both Kelli and Sydney have been nothing but congenial, professional, and responsive."
We responded:
"Cheryle, Thank you so much for your thoughtful review! I'm glad to hear that you had a positive experience with our office. It's wonderful to know that you found our service responsive and customer-oriented. I appreciate your kind words about Sydney as well; she truly is an asset to our team. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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JJ McCoy

September 5, 2024

5  out of  5
rating by JJ McCoy
"After many years with Allstate, we switched to State Farm for better coverage and pricing. We were guided to our preferred coverage and cost by agent De’Marco Love, who was very informative and patient in helping us make the right decision. Our sales representative Kelli Johnson was very personable and made sure we were satisfied with our decisions after everything was finalized. Highly recommended!"
We responded:
"Thank you, JJ, for the great review! I'm glad to know that De’Marco was informative and patient in guiding you to the right coverage and cost. It's wonderful to hear that you found our service personable and satisfactory. We appreciate your recommendation and look forward to assisting you with any future needs. - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Gay Stephens

September 5, 2024

5  out of  5
rating by Gay Stephens
"The State Farm Representative, Demarco Love, helped me to understand my insurance needs with clarity. I had lots of questions but he was patient and kind. He made my transition from one insurance provider to State Farm seamless. I’m very happy with my new policy with better coverage and a cheaper monthly payment."
We responded:
"Gay, thank you for sharing your experience! I'm glad Demarco was able to assist you with patience and clarity. It's wonderful to know your transition to State Farm was seamless and that you're satisfied with your new policy and coverage. If you have any further questions or need assistance, our office is here to help. - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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kevin mize

September 5, 2024

5  out of  5
rating by kevin mize
"I have known Krista Crowley for years she is an awesome person and friend her family is dear to my heart and Camron did an amazing job"
We responded:
"Thank you, Kevin! Krista is an amazing team member of ours. Thank you for taking the time to leave her such a nice review!"
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Farrah Neduelan

August 15, 2024

5  out of  5
rating by Farrah Neduelan
"Kelli has always been friendly, accommodating and explains all the information until you can understand it. She goes the extra mile to help you escalate a situation and get the answer needed. Happy with her service."
We responded:
"Hey Farrah, Thanks for the awesome review! I'm glad to hear you're happy with the service. It's great to know that you find the explanations clear and helpful. If you ever need anything else, feel free to reach out. - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Dee Dee

August 6, 2024

5  out of  5
rating by Dee Dee
"Super friendly and very knowledgable. Highly recommend!"
We responded:
"Dee Dee, thank you for the review! We're glad you found our team friendly and knowledgeable. If you ever need anything else, we're here to help! - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Alex Taylor

July 29, 2024

5  out of  5
rating by Alex Taylor
"Kelli is not just an amazing woman, she is a fantastic agent. If you ever find yourself needing help after being in an accident, she is there as soon as you call her. Kelli truly cares for you, not just as a customer, but as a friend also."
We responded:
"Thank you for sharing your experience, Alex! I'm glad I could be there for you when you needed help. Your kind words mean a lot, and I'm happy to have you as both a customer and a friend. If you ever need anything else, just give me a call! - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Jeffrey Barnhart

July 25, 2024

5  out of  5
rating by Jeffrey Barnhart
"⭐️⭐️⭐️⭐️⭐️ I recently worked with Cameron to update my car insurance, and had a great experience. Cameron was incredibly helpful and knowledgeable, taking the time to understand and find the best coverage options for me. He saved me money on my premium, and the entire process was very smooth. I highly recommend Cameron at State Farm for anyone looking for top-notch insurance service!"
We responded:
"Jeffrey, thank you for the review! I'm glad Cameron could help you update your car insurance and save you money on your premium. It's great to know the process was smooth and you had a positive experience. If you need anything else, we're here to help! - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Curtis Dowdle

July 25, 2024

5  out of  5
rating by Curtis Dowdle
"Best Customer Service in the Industry."
We responded:
"Curtis, thank you for your review. If you ever need anything else, don't hesitate to reach out! - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Dede Robinson

July 25, 2024

5  out of  5
rating by Dede Robinson
"Great customer service 👍🏾"
We responded:
"Thank you, Dede! We're so happy you had a great experience with our office. If you need anything else, we're here for you! - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Vic Ware

July 25, 2024

5  out of  5
rating by Vic Ware
"Always available to help"
We responded:
"Thank you, Vic! We're so happy to be there for you whenever you need us. Thanks for choosing us for your insurance needs! - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Megan V

July 24, 2024

5  out of  5
rating by Megan V
"Krista has been very helpful in getting my new homeowners insurance set up. Relocating can be stressful, but with her help it’s been super easy! Edit: I met with Kelli today (07/24/2024) and she was super informative and friendly. Kelli knows her business and gives her customers the tools to make decisions. I loved meeting with Kelli and having her go over my policies to make sure I am getting everything I need!"
We responded:
"Thanks for the kind words, Megan! We’re happy to hear Krista was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Kia Milz

July 24, 2024

5  out of  5
rating by Kia Milz
"Amazing customer service !! Jessica was very helpful with any questions or concerns, communication is great ! 10/10 definitely recommend!"
We responded:
"Thank you for your review, Kia! I am glad Jessica was able to assist you. If you ever have more questions or need assistance, we're here for you! - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Jackie Beesley

July 24, 2024

5  out of  5
rating by Jackie Beesley
"Very kind and professional group. They always put their customers first and help with all their needs."
We responded:
"Jackie, we appreciate your kind words! Thank you for choosing us for your insurance needs. - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Bj Threlkeld

July 24, 2024

5  out of  5
rating by Bj Threlkeld
"I was with another company for ten years. The customer service was less then mediocre. We switched over two state farm and could not ask a better insurance company. Kelli goes above and beyond for our family! Her office staff is always eager to help us with anything we need!"
We responded:
"Bj, thank you for your review! I'm glad you made the switch and are happy with our service! Our team always strives to go above and beyond for our customers. If you ever need anything, we're here to help! - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Ron Bueno

July 22, 2024

5  out of  5
rating by Ron Bueno
"Cameron is a friendly and very informative sales agent! He helped us get the best deal for our family. Also the exact coverage we needed was provided! Thank you so much Cameron. I would definitely recommend State Farm when looking for insurance needs!"
We responded:
"Hey Ron! Thanks a ton for the awesome review! I'm so glad Cameron could help you find the perfect coverage for your family. Your recommendation means a lot to us! If you ever need anything else, we're here to help! - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Edina Kagumbo

July 22, 2024

5  out of  5
rating by Edina Kagumbo
"My experience with Cameron was awesome. The moment I opened the door he welcome me and I got helped right away. He managed to answered all my questions. It was stress free. I will recommend to my family and friends."
We responded:
"Hi Edina! Thanks so much for sharing your experience! I'm so glad Cameron was able to assist you right away and answer all your questions. It's wonderful to know it was stress-free for you. We appreciate your recommendation to your family and friends! If you ever need anything else, we're here to help. - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Kate Marianelli

July 20, 2024

5  out of  5
rating by Kate Marianelli
"Best insurance agency ever! Kelli is hardworking, committed and reliable. Great customer service."
We responded:
"Hey Kate! Thanks so much for your awesome review! I'm really happy to know you appreciate our hard work and commitment. We're always here for you! - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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ronald irwin

July 18, 2024

5  out of  5
rating by ronald irwin
"Jessica was very knowledgeable and knew exactly what I needed. Also offered to call to notify the agent in Michigan of my move to Texas. I look forward to her help in the future."
We responded:
"Ronald, thank you for your review! I'm glad Jessica was able to assist you with your move to Texas. We're happy to have her on our team! If you need any further assistance, don't hesitate to reach out. We're here to help! Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Cameron Hays

June 21, 2024

5  out of  5
rating by Cameron Hays
"Best of the best! Kelli Johnson and team go above and beyond for their customers. Never been more satisfied. 5 🌟’s for me"
We responded:
"Cameron, I'm thrilled to hear you had a fantastic experience with our team! We're pleased to have gone above and beyond for you and appreciate your 5-star rating. Thank you for choosing us for your insurance needs! - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Kaitlyn Woodell

June 21, 2024

5  out of  5
rating by Kaitlyn Woodell
"Cameron was very helpful and informative when helping me set up my life insurance policy. Definitely recommend!"
We responded:
"Kaitlyn, Thank you for the wonderful review! We're glad Cameron could help you secure your future. Welcome to the Kelli Johnson State Farm family!"
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Cheryl Ince

April 30, 2024

5  out of  5
rating by Cheryl Ince
"Kelli’s the best! She handled everything in a prompt and professional manner. Im so glad we have her taking care of us now!"
We responded:
"We are beyond grateful for your kind words, Cheryl! Our goal is to ensure a seamless experience, so we are happy to hear that we delivered! Thank you for choosing our agency! Hope to see you soon! - Kelli Johnson - State Farm Insurance Agent | Forney, TX"
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Jake Hays

April 5, 2024

5  out of  5
rating by Jake Hays
"Cameron did an outstanding job on getting my wife and I great insurance. He helped us save over $100 dollars a month! Thanks State Farm!!!"
We responded:
"Thank you, Jake! We appreciate the kind review. We're so glad to be your good neighbor! - Kelli Johnson, State Farm Insurance Agent, Forney, TX"
Profile photo of Brennan Margos

Brennan Margos

April 5, 2024

5  out of  5
rating by Brennan Margos
"Great customer service from Cameron Hays and Kelli Johnson! Give them a call. They were able to save me on my insurance policy! Great folks!"
We responded:
"Brennan, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs. - Kelli Johnson - State Farm Insurance Agent, Forney, TX"