State Farm® Insurance Agent Kelli Johnson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tyler Smith
March 7, 2025
5
out of
5
rating by Tyler Smith
"The onboarding process of transitioning our insurance over has been incredibly easy. The help provided from Kelli and her team has been tremendous! We are extremely grateful!"
We responded:
"Thank you, Tyler, for your wonderful feedback! I'm glad to know that the onboarding process was smooth and that our team could provide the assistance you needed. We're grateful for your trust and are here for any future insurance needs or questions you might have."
David Conrad
March 3, 2025
5
out of
5
rating by David Conrad
"Kelli’s team is the best. Always accommodating, very responsive and willing to go the extra mile to save me money. I appreciate being a customer of Kelli and her team."
We responded:
"We love reviews like this, David! I'm happy to know that our team has been accommodating and responsive to your needs. It's great to hear that we've been able to help you save money. If you ever have any questions or need further assistance, feel free to reach out to us anytime."
NATNAEL SERTSE
March 3, 2025
5
out of
5
rating by NATNAEL SERTSE
"I am very happy with their service; they were extremely helpful!"
We responded:
"Thank you, Natnael, for sharing your experience! I'm glad you found our service helpful. Thanks for choosing us! "
Gabrielle Hill
February 28, 2025
5
out of
5
rating by Gabrielle Hill
"I hadn’t shopped insurance in years and wanted to compare all providers apples to apples. Jessica was very knowledgeable, and for the more intricate questions she wasn’t sure about, she got an answer for me. Ultimately, I’m saving $2k plus in premiums per year, and with Jessica’s help, I have the proper coverage in place which gives me peace of mind."
We responded:
"Thank you, Gabrielle, for sharing your experience! I'm happy to know that Jessica was able to assist you with your insurance needs and help you save over $2,000 annually. It's wonderful to hear that you now have the right coverage in place, providing you with peace of mind. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
Gianna Nwoko
February 26, 2025
5
out of
5
rating by Gianna Nwoko
"DeMarco was exceptional! Answered all of my questions & was very patient with me!!"
We responded:
"Thank you, Gianna, for sharing your experience! I'm delighted to know that DeMarco was able to assist you with patience and thoroughness. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Craig S
January 30, 2025
5
out of
5
rating by Craig S
"Had a very pleasant experience with Jessica at Kelli Johnson State Farm. We are moving into a new home and I couldn’t be happier with the customer service and attention to detail through our closing process. The rates were better than any other we had quoted."
We responded:
"Thank you, Craig, for sharing your experience! I'm glad Jessica was great to work with! She is a great part of the team! Should you have any questions or need further assistance, feel free to reach out. We're here to help!"
Basma Zubi
January 29, 2025
5
out of
5
rating by Basma Zubi
"Very helpful helping me install the dss love the customer service 😍"
We responded:
"Thank you, Basma! I'm glad you found our assistance with installing the DSS helpful. We appreciate your kind words about our customer service. If you have any more questions or need further assistance, feel free to reach out anytime. 😊"
John Mosher
January 26, 2025
5
out of
5
rating by John Mosher
"Kelly is an amazing lady we have been having problems with other insurance but from the minute Miss Kelly took control of it it has been smooth going and her company saved us alot of money and the service is amazing."
We responded:
"Thank you, John, for sharing your experience! I'm delighted to know that we could assist in making your insurance process smooth and help save you money. Your satisfaction with our service means a lot. If you ever have more questions or need further assistance, feel free to reach out."
Diana Long
January 24, 2025
5
out of
5
rating by Diana Long
"Kelli is very customer oriented and communicates really well. We saved money on our auto insurance but we would have switched to Kelli anyway because she is so nice:) Also really appreciate Steve who answered all of our farm and ranch policy questions."
We responded:
"Thank you, Diana, for your wonderful feedback! I'm delighted to know that you found our communication effective and that we could help you save on your insurance. It's fantastic to hear that you appreciate Steve's assistance with your policy questions. We're here for any future needs or questions you might have. Feel free to reach out anytime!"
Randy Ryder
January 21, 2025
5
out of
5
rating by Randy Ryder
"They’re some GREAT and WONDERFUL folks, that will take GREAT care of you."
We responded:
"Thanks, Randy! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
Jim Wallburg
January 21, 2025
5
out of
5
rating by Jim Wallburg
"Fast and efficient service."
We responded:
"Thank you for the five stars, Jim! Contact us anytime if you ever need anything."
Katie Carson
January 21, 2025
5
out of
5
rating by Katie Carson
"Kelli’s team is great, they are so friendly and really make you feel taken care of. They don’t mind explaining insurance details and are easy to get a hold of!"
We responded:
"Thank you, Katie, for your feedback! I'm happy to know that our team made you feel well taken care of. If you have any more questions or need assistance in the future, feel free to reach out to our office anytime."
Eddie Hall
January 21, 2025
5
out of
5
rating by Eddie Hall
"Great person who genuinely cares about her clients. Office staff is top notch."
We responded:
"Eddie, thank you for the five stars! We appreciate you! "
Kristi Upton
January 20, 2025
5
out of
5
rating by Kristi Upton
"I absolutely love Kelli and her team! They are very knowledgeable and always go the extra mile for me and my family. Whether it is auto/home or my travel trailer they have never let me down!"
We responded:
"Thank you, Kristi! I'm so happy to know that you love the service provided by our team. It's wonderful to hear that we've been able to assist you and your family with your auto, home, and travel trailer needs. We're always here to go the extra mile for you. If you ever have more questions or need further assistance, feel free to reach out!"
Alahna Quintana
January 20, 2025
5
out of
5
rating by Alahna Quintana
"The professionalism is amazing & the communication is perfect!!!!!"
We responded:
"Thank you, Alahna! I'm so happy to know that you enjoyed working with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Marshhog “Marshhog”
January 14, 2025
5
out of
5
rating by Marshhog “Marshhog”
"Great service and very responsive. Managed to lower my rates while increasing the coverages. True professionals!!"
We responded:
"Wow, thank you for the positive feedback! Our team strives to provide quality coverage, so we’re glad to hear we’ve met your expectations. We hope to provide you with excellent customer service and coverage for years to come. "
Bob Baker
January 14, 2025
5
out of
5
rating by Bob Baker
"Great rates and great service"
We responded:
"Bob, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
Keith Bauman
December 27, 2024
5
out of
5
rating by Keith Bauman
"Kelli has been absolutely amazing as an agent. We had damage from a storm earlier this year and she made the process seamless and easy. She kept us up to date on everything and we found her very helpful and fair."
We responded:
"Thank you, Keith, for sharing your experience! I'm glad to know that we could assist you during the storm damage process and make it as smooth as possible. Keeping you informed and ensuring fairness is always a priority. If you ever need anything else, feel free to reach out!"
David Adler
December 9, 2024
5
out of
5
rating by David Adler
"All is good the treatment and all a round"
We responded:
"Thank you for taking the time to leave a review, David! I’m happy to hear that everything has been going smoothly and that you’ve had a great experience with us. We’re always here to help if you ever need anything. Let us know if you have any other questions!"
Hal Jones
November 13, 2024
5
out of
5
rating by Hal Jones
"Kelli Johnson has been extremely helpful to us with our auto and renter’s insurance need. “Friendly and professional” define her service."
We responded:
"Hal, thank you for your wonderful review! I'm so happy to know that you found our service both friendly and professional. It's great to hear that we could assist you with your auto and renter’s insurance needs. If you ever have any more questions or need further assistance, our office is always here to help. - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
David Smith
November 7, 2024
5
out of
5
rating by David Smith
"I have worked w Kelli for 25 years. Personal. Diligent. Great agent!!!!!! Can’t go wrong w her!"
We responded:
"David, thank you so much for your trust and loyalty over the past 25 years! Your support and recommendation mean the world to me. It's been a true pleasure working with you and building this relationship. I’m always here for you and look forward to continuing our insurance journey together. - Kelli Johnson - State Farm Insurance Agent | Forney, TX"
Brandy Mccormack
November 7, 2024
5
out of
5
rating by Brandy Mccormack
"Very friendly, knowledgeable and caring group of people. Kelli was very helpful trying to keep my cost down and still provide great coverage."
We responded:
"Thank you for the 5-stars, Brandy! It makes our day hearing about how were able to help wonderful customers like you with your insurance needs. I'm happy we could help you find great coverage while staying within your budget, and it’s wonderful to know you found us to be friendly and knowledgeable. We appreciate you for letting us be your good neighbor! - Kelli Johnson - State Farm Insurance Agent | Forney, TX"
Aaron Ruyle
November 7, 2024
5
out of
5
rating by Aaron Ruyle
"Kelli Johnson and her team saved me a ton of money and overdelivered with communication and service!"
We responded:
"Aaron, thank you for your wonderful review! I'm glad our team could help you save money and provide excellent communication and service. Your satisfaction is our priority, and we're grateful for your trust. If you need anything in the future, don't hesitate to reach out. - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
Aaron RPG
November 7, 2024
5
out of
5
rating by Aaron RPG
"Kelli Johnson and her team saved me a thousands and their service is oustanding!"
We responded:
"Thank you for your wonderful review! I'm so glad our team could help you save money and provide outstanding service. Your satisfaction is our top priority, and it's great to know we met your expectations. If you ever need further assistance, don't hesitate to reach out. - Kelli Johnson - State Farm Insurance Agent, Forney, TX"
Sarah Ramirez
November 6, 2024
5
out of
5
rating by Sarah Ramirez
"My agent Kelli is the best, she seriously got me the lowest rate on insurance for 3 vehicles and her customer service skills are truly amazing. She stays in touch and goes above and beyond. Highly recommend her."
We responded:
"Thank you so much, Sarah! We appreciate the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"